Keep in mind that your username and password are both CASE SENSITIVE, so you must type them in exactly as they were provided to you in your registration email. If you have reset your password since then, ensure you are typing it in exactly as you originally created it. If you don’t remember your username, which is required to utilize the “reset password” function, don’t worry ~ just email us at: [email protected] and we will assist you with this. Please include the email address you used during the purchase process in your message, and our team will happily reset your information for you.
The products inside the membership area downloadable with instant digital online access, so you don’t have to wait at all for delays in the mail. You can start with the program immediately and access it from anywhere. Sign in with your username and password in the boxes on the right. You can then either listen online or you can download the audio files directly onto your computer.
The best and fastest way to receive assistance is to email the support desk at: [email protected]. Our awesome team is happy to be of service and help you in any way they can. Our business hours are:
Monday through Friday
8:00 am – 5:00 pm Pacific/California time
We also offer limited weekend support to ensure the highest level of customer